Shipping policy

Delivery times

Your order is prepared within 24 to 72 hours (excluding weekends and public holidays) and only at the beginning of the week.

Delivery Zones

Shipments within France are made via standard letter post or tracked Colissimo, depending on weight.
For shipments within the European Union, Little Africa uses Colissimo International services.
For deliveries outside Europe, we use Colissimo International, DHL, or UPS, depending on the package weight.
Shipping costs are calculated automatically when you finalize your shopping cart and appear in the total amount due. The cost depends on the products in your order, the delivery zone, and the chosen service.
When the package is shipped, we will email you the tracking number. You can track your package from departure to arrival by entering the tracking number on the relevant carrier's website.

Shipping Costs
Based on current La Poste France rates. Please note:

Customs duties and other fees in the destination country are the responsibility of the recipient.

Any defects, loss, or delivery delays exceeding 8 business days must be reported to our Customer Service team via email or phone (commande@littleafrica.fr).

Returns

We accept returns within 15 days of the date you receive your package. You have several options:

Visit us in-store! It’s a great opportunity to meet you and exchange your product on the spot.
Send it to us. Please ensure the package is securely packed beforehand.

Please return the following in a single package:

– Products in perfect condition with the original tags attached

– Intact protective boxes for the purchased items

– Any accompanying accessories

Submitting a return request 

To submit a return request, please send an email to commande@littleafrica.fr. Please provide as much detail as possible in your email and include photos if available.